How do I sign in to the myGP app?

Linda

To get started with the myGP app, you need to download it to your Android or Apple smartphone. After you have downloaded the app, all you need to do is: • Enter your registered mobile number • Enter your date of birth • Select OK And from there, you will need to search for your GP Surgery by name or …

Verification code

Linda

Why do we need an SMS Verification? For security reasons, we need to verify you are… you. To do this, we send a 4 digit code to the mobile number registered at your GP surgery.   Usually, this code will arrive within a few seconds or could take a couple of minutes, depending on how busy our servers or your …

Searching for myGP surgery on the map

Linda

When looking for your surgery, using the below search option, it is important to use the name of your GP surgery’s main branch. GP Surgeries can be structured with the main surgery and one or more branch surgeries. We are only able to list the main surgery in our directory. For example, you may know your practice as William Road …

Can teenagers between 12 and 16 access myGP?

Linda

A user younger than 16 will not be granted access to myGP themselves. Any user registering for myGP must be aged 16+ years of age according to the date of birth registered on their GP medical record. Teenagers younger than 16 can only be added as Dependants of other myGP users (with users between 12-16 needing to provide Teenage Consent).  

How can I request my NHS Online Credentials?

Linda

You will need your NHS Online Credentials to use myGP if: Your practice does not support the myGP Easy Sign-In You would like to start ordering prescriptions* You would like to view your medical records* * Where this functionality is supported by your GP’s computer system Requesting your Online Credentials: 1. Contact your GP Surgery tell the staff you would …

How to find your Online Credentials in Patient Access?

Linda

If you already have used your Online Credentials to register with Patient Access, you can use them again with myGP Patient Access Website Go to the home screen Select your profile  from the top right corner Select View Profile From the bottom part of the page choose My Practice Your codes will appear: Practice ODS Code Account ID Account Linkage Key …